Delivery

The beautiful range of Botanical Statement designs can be delivered to most places in Australia and overseas by arrangement. To check delivery pricing for each item click on "add to cart" and the delivery/shipping will be displayed. The delivery price is calculated for each item individually; for bulk orders please contact us directly for the best option on shipping as we aim to keep your delivery fees to a minimum.

Lead Times
Our guaranteed delivery and order fulfilment for our readymade range is within 21 days of order confirmation date. Generally, we can get the flowers delivered to you well within 14 days of purchase (we aim for 7 days) but we have the 21 day guarantee in place to allow enough time to ensure all the elements in your design are available and ready to make up and deliver. We always advise if delivery will be delayed and advise you of anticipated delivery date when your order is placed.

Packaging
Please note we package in plain packing boxes and recycle where possible.

Stock Availability
There are many components that go into making up each floral design from Botanical Statements, some designs have up to 25 different items sourced from our many specialist suppliers, occasionally we cannot get stock to make up the design. In this situation we will contact you immediately and discuss a suitable replacement for out of stock item – subject to your approval on substitutions. If this is agreeable, we will replace or substitute flowers and/or foliage to complete your order. If an extended delivery date or agreed flower substitution is not accepted, then Botanical Statements will promptly provide you with a full refund.

Custom Designs
Custom designs generally takes up to 30 days to deliver from the quotation design approval date - a deposit is required to confirm this approval stage. We will communicate with you regularly with estimated delivery date and work with you to get the timing as close as possible to what you require.

 


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